Innerworks Delivers Advanced Hospital and ERP System to the Largest Private Healthcare Company in MENA​

The Challenge​

Rapid business growth and evolving health care requirements demanded a re-engineering of a hospital’s legacy system. As a leader operating several JCI-accredited hospitals, our client wanted to create a robust hospital information system to improve its operations.​

Requirements for adaptability, performance, and interoperability were very high.​

Faced with disconnected workflows and isolated patient data, the client sought to build a connected, comprehensive, and interoperable hospital solution.​

Client needed a web-based hospital solution that will connect and synchronize patient data, streamline patient administration, reduce paperwork and costs, and optimize workflow across the care continuum.​

The Solution​

The project was divided into:​
– a reverse engineering of the legacy application;​
– an extensive systems analysis and design; and,​
– development of a web-based fully integrated hospital solution and Enterprise Resource Planning (ERP) system​

Innerworks designed a scalable, standards-based system architecture for the new hospital information system. Scalability enables the system to suit the varying requirements from hospital to hospital. Standards-based architecture promotes interoperability, which is critical for facilitating data exchange.​

Integrating more than 600 modules and submodules into one web application, Innerworks reverse engineered and created a web-based solution that connected different modules for the following departments:​

– Accounting​
– Admission and discharge​
– Laboratory​
– Information Technology​
– Human Resources​
– Surgery​
– Pharmacy​
– Food and Dietetics​
– Blood Bank​

Why Innerworks ​

Client partnered with Innerworks to implement the hospital information system. Client decided that Innerworks offered the breadth and depth of services required. In addition, Innerworks provided the expertise in managing complex healthcare IT projects and experience needed in order to be successful.​

Managing a team over a twelve month period, Innerworks provided key project management, business analysis, development, and testing competencies.​

Development followed a hybrid onsite-offshore approach.​
Technologies: Microsoft .NET MVC 4, Microsoft SQL Server, DevExpress

The Business Benefits​

The primary benefit was delivery of the web-based hospital information and ERP system designed to address operational effectiveness and efficiency.​

Several key benefits of the project are:​
– Optimized patient care process from admission to discharge​
– Ease of use, easy maintenance with accurate, complete reporting​
– Comprehensive Electronic Medical Record​
– Real-time access to billing information​

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